Chicago Auto Repair

(472 Reviews)
5/5

AREAS WE SERVICE

Located in the Chicago area, we service the following communities:

Oak Park, Cicero, Berwyn, Oak Lawn, Elmhurst, Elmwood Park, Lombard, Downers Grove, Naperville, Hammond  and surrounding areas.

#1 Rated Auto Repair Shop in Logan Square

Great service – will use again. Thanks
James O'Shea
James O’Shea
16:25 02 Oct 23
Joseph Salgado
Joseph Salgado
16:24 02 Oct 23
Great customer service, friendly and personable. Loved the app/link that they send after doing a full diagnostic – the link includes photos of problem areas, along with the service price, so you can see for yourself and to approve what services you’d like them to follow through with. Great experience will definitely be going back.
Elsa K Ferguson
Elsa K Ferguson
16:13 02 Oct 23
Fast service, very nice and generous owners/employees. Been going here for over ten years and even though I moved out of the area, I still come back here for all my auto needs
Kyle Geissler
Kyle Geissler
17:34 29 Sep 23
Kali Torr
Kali Torr
16:51 29 Sep 23
The best customer service! The issue was explained to me thoroughly and kindly. I saved so much money from the dealer and they actually got to the root of the problem. Thank you!
Raathai Molian
Raathai Molian
14:55 16 Sep 23
They replaced my water pump & serpentine belt. Great service from Jose & his crew! Definitely recommend it.
John Okeyo
John Okeyo
05:17 08 Sep 23
Edwin Gonzalez
Edwin Gonzalez
04:15 04 Sep 23
Peter Arzate
Peter Arzate
19:37 01 Sep 23
Update: I’m very happy with my experience. Everyone I interacted with was professional/knowledgeable, they have very competitive prices and they’re conveniently located. Additionally, they were quick to see my car and fix a rattling noise that occurred after the initial services.I took my car in to change the oil and to run an inspection on it. They took pictures of everything and diagnosed what items where a priority to fix. The only item (outside of the oil change) that stood out were the rear shock absorbers which were leaking. I agreed to the estimate and they stored my car (free of charge) until the next morning. A couple days after, a rattling noise started occurring and i was able to setup an appointment so they could identify the problem. They identified the problem and stored the car.
Julian-Ernesto Gonzalez Medina
Julian-Ernesto Gonzalez Medina
20:28 23 Aug 23
I am deeply disappointed with my recent experience I had with Zepeda. I have been going to to them for over 10 years now and have taken numerous vehicles to them for service in that time. I always felt that their inspections were thorough and prices were fair. However, after today’s experience, I don’t plan to go back and here is why.Last week, I took my car to a mechanic closer to where I live to get it checked out and see what was up with my brakes squealing. He said I needed all new brake rotors and pads. The initial quote was $1,000. I told him I wasn’t prepared or able to pay that right now, so he said with non-OEM parts, he’d do it for under $600. It seemed totally reasonable and fair, but I was concerned about how quickly he’d reduced the price and wasn’t sure if something was up, so I thought I’d take it to Zepeda and get the straight, honest answer.When I dropped the car off, I explained the situation to David. He was busy as usual, but I felt like we were in an understanding. I got a text a few hours later with the report and estimate. When I clicked through it, I was quoted nearly $1,500 for the brake work, a tire valve replacement, and new windshield wipers. The one set of brakes was roughly $700 and the other was $600. There was no cost for the inspection/estimate on the invoice.I called David and asked if there were an option to do a similar deal where we could use non-OEM or aftermarket parts to reduce the price and he said no, they didn’t do that and this was the estimate. I figured, ok, this is what it will cost and figured that I’d need to save up a little bit more then. I told David that I’d go ahead and get the tire repaired but unfortunately I’d have to hold off on the brakes for the time being since I can’t afford it right now. He called me a bit later to let me know the car was ready to be picked up. I was under the impression that I’d just owe the $42 for the tire valve replacement. He didn’t say anything about an inspection cost.When I went to pick up the car, the total was $120. David had already left for the day, so I asked the woman at the desk if it was just for the tire valve replacement and she said yes. I went back to look up the inspection text/email and clicked through the estimate and suddenly there was a $70 charge for the vehicle inspection that wasn’t there before. I asked her about it and she called David and said that this was just what it was. I told her that he never said anything to me about it. So I asked her to call him back, which I appreciate, and I got to talk to him about it.David’s position was, well, my mechanics had to do the work of pulling the wheel off, had to look at the brakes, check out your car, etc. He said that if I turned down the brake service that it was only fair that I paid for the mechanic’s time to check out the vehicle. I totally get that. I completely understand David’s position. And he’s right — I think that would be fair if he were transparent about this from the jump. However, this was never discussed. It wasn’t mentioned when I dropped the car off in the morning and wasn’t mentioned when he called to tell me the car was ready.Simply put, this was not a cost that I approved, but I was still being charged for it. He said that he was doing me a favor by only charging me $70 and not for a full hour’s worth for labor and that when you drop off a car for service, there is an expectation to have the work performed. He also said because of the car’s make that this type of work and upkeep will be more. Additionally, I was charged tax on top of the labor, which doesn’t seem right. I was under the impression that shops weren’t supposed to charge tax on labor.I understand that a shop needs to make money to stay in business, but there is also a very real, tangible value in being moral, ethical, and honest as well. I am just really surprised and disappointed that with such a solid reputation, such a long history in the neighborhood, and to a customer who has been loyal over the years that Zepeda would risk all of that over $70.
Adrian LaTrace, Jr
Adrian LaTrace, Jr
23:26 09 Aug 23
I called on a Tuesday and they got me in by Thursday. They diagnosed and repaired same day. Great service.
Alex Johnson
Alex Johnson
01:32 04 Aug 23
Vivian R.
Vivian R.
20:08 19 Jul 23
Thanks for getting us back on the road in time for our event. Honest, capable, communicative, and fairly priced, Zepeda’s are easy to deal with. We’re lucky to have them in Logan Square.
Brian Haas
Brian Haas
12:14 30 Jun 23
My car broke down and I found Zepeda on a search for nearby repair shops. José and David couldn’t have been nicer. They recommended a trusted towing company and had to replace my water tank, front axle, and even offered a way to fix my exhaust leak in a way that was less costly than replacing the system. It’s been a few weeks since the repairs and my car is running like a dream.
Nina Demchuk
Nina Demchuk
00:35 07 Jun 23
I took my car to them to get a oil change and they did a great job
Larry Smith
Larry Smith
10:30 27 May 23
Honest, reasonably priced, and efficient.
Jameson Powell
Jameson Powell
16:36 22 May 23
Rodrigo Daquilema
Rodrigo Daquilema
14:20 16 May 23
Great place with respectful staff. They are accommodating and can usually find time for you to come in and get your car fixed quickly and reasonably priced! Love Zepeda!
Michael Cera
Michael Cera
14:37 11 May 23
Took my car in for routine service and was very satisfied with the quality of work these guys did. They found a few issues with my brake pads and rotors and sent me pictures and everything in a web-based report with the quote. The actual repair work went fast and without a hitch, would bring my car here again.
Ian Charles
Ian Charles
15:19 28 Apr 23
I would recommend Zepeda’s to anyone. They are professional, friendly, and reasonably priced. They don’t do work that doesn’t need to be done. I feel like a valued customer when I go to Zepeda’s and that makes me value them all the more.
Linda Nelson
Linda Nelson
20:38 24 Apr 23
SUPERB customer service! Great staff! Quality work done Quickly!These guys run a honest business!I explained to them my situation and budget and they were able to work with me to get the necessary repairs I needed before taking a long trip to Texas to see family.José is the face of the place! Everyone was so kind and the work was done quickly and efficiently.I’m very grateful that I got my car repairs done here and I will be happily returning.Thank you Zepeda Auto Service.My dad in Texas said “thank you for keeping my daughter safe on the road!”
Hope Denton
Hope Denton
23:20 21 Apr 23
Appreciated the quick and helpful service. They flushed and filled a wrong fuel type in a really time sensitive scenario. Plus, the staff was just really friendly to work with!
Alexandra Hoerr
Alexandra Hoerr
22:13 18 Apr 23
Nicole Conover
Nicole Conover
19:43 04 Apr 23
This is a great auto shop. The prices are good and they dont try to upsell you on costly and unnecessary repairs like my toyota dealer always does. Honesty is refreshing and I feel it at Zepeda. I will be using them exclusively from now on.
william bennett
william bennett
17:10 28 Mar 23
Phenomenal and very friendly service. They send a full report with pictures to you which is very helpful. David followed up to ensure everything is working properly days after my visit. Would highly recommend.
Stanford Smith
Stanford Smith
20:12 27 Mar 23
Ariana Walton-Lambrecht
Ariana Walton-Lambrecht
22:37 26 Mar 23
Nicest employees, best prices, and fastest turn around in the city. I won’t go anywhere else. Highest recommendation.
Joel Schafer
Joel Schafer
17:49 24 Mar 23
Zepeda always does a great job with my oil changes and they are my first stop whenever I need work done on my car. They are professional, quick, and thorough. Thanks to David and his team for all the great work they do!
Jeremiah Carpenter
Jeremiah Carpenter
15:39 13 Mar 23
I’ve going to Zepeda for a while now. The service is always great, and the pricing is always fair. If you don’t have a go-to mechanic, I can’t recommend this place enough!
Wesley Lawrence
Wesley Lawrence
15:29 13 Mar 23
They couldn’t even complete the simple job of replacing the handle on the tailgate of my truck. Don’t waste your time with these guys.
Ian Astle
Ian Astle
17:02 08 Mar 23
Zepeda es uno de los mecanicos más confiables que he podido conocer ha hecho trabajos en mis autos y he quedado bien agradecida de ellos, los muchachos son muy respetuosos y profesionales … gracias Zepeda por existir..
Maribel ATOColon
Maribel ATOColon
20:10 07 Mar 23
Been going there for years Great customer service family members own love going there great mechanics and they always tell you what’s really wrong with your vehicle before they even start anything
Zoraida Diaz
Zoraida Diaz
14:41 06 Mar 23
Excelente servicio muy amable todo el personal q trabaja ahí me arreglaron mi carro 🚘 muy rápido y quede muy satisfecha con el servicio q me brindaron muchas gracias David 💯 recomendado 👍
Maria Flores
Maria Flores
20:59 28 Feb 23
This place was slow and I just wanted the car diagnosed. They said the repair would be 3500 when another place told us 1500.
Monique Kirkpatrick
Monique Kirkpatrick
14:50 23 Feb 23
Recomiendo este lugar, mucho mejor que pepboys.
Marcos de la paz
Marcos de la paz
16:09 10 Feb 23
Took my car in due to brakes issue. They took my car immediately, and it was ready to go in just a few hours. David, at the front desk, was very helpful and even followed up with me a few days later to ensure satisfaction with the work. Also, the price was more affordable than all other quotes I received. Absolutely will be back when needed!
Rachel Shirley
Rachel Shirley
17:47 16 Jan 23
Staff is friendly and knowledgeable. They’re honest about critical items that need to be fixed and what only needs to be monitored for the time being. Taken my car and my husband’s car there a couple of times and received great service every time at fair prices. This is our go-to repair shop in Logan Square/Humboldt Park.
Emily Wu
Emily Wu
02:27 09 Jan 23
Just got my brakes done in my Prius and couldn’t be happier with the price and service! Will definitely be back again and will recommend to friends and family.
Claire O'Connor
Claire O’Connor
02:18 04 Jan 23
We have brought our car here several times for general maintenance and when our catalytic converter was stolen. Every time they are quick, professional, and very thorough! Prices are always fair. Highly recommend.
Taylor Zelinski
Taylor Zelinski
23:52 03 Jan 23
A little out of the way for me, but David is super nice so I don’t mind. Never had issues getting service here or waiting a long time for work to be done.
Kory M
Kory M
23:59 19 Dec 22
Great service. Were able to fix my DIL’s tire within the hour. I accidentally redialed their number afterwards and he recognized the number and asked if everything was okay still. Highly recommend.
Tony Mancillas
Tony Mancillas
18:36 16 Dec 22
Incredibly respectful, fast, and friendly service! I’ve been there twice and each time was shocked at how well they treated me and my vehicle. Highly recommend!
Rebecca Husk
Rebecca Husk
19:39 09 Dec 22
My daughter drove into the city to visit for a few days and her car had some issues when she arrived. I worked with David and he got her car in the next day to diagnose the problem. They even provided a detailed report of other items that need addressed. They were able to fix the safety issues in a day and get her car back to her in time for her drive home. The entire experience with Zepeda was easy and professional. I will be recommending their services to family and friends. Thank you Zepeda Auto Service.
Jerad Webrand
Jerad Webrand
17:10 08 Dec 22
These guys are honest and will show you everything no tricks.
Czn Vinny
Czn Vinny
16:18 05 Dec 22
I have a 2008 Toureag.For the last 7 years I have been taking my car to Zepeda for its maintenance and repairs. I find their estimates to be fair and their quality of their work excellent. My 12 year old car runs like new.
Rosa Ramirez
Rosa Ramirez
15:41 29 Nov 22
David Schaller
David Schaller
22:03 28 Nov 22
Awesome repair shop! Great customer service, fair pricing and fast. They did the work requested and provided a list of other repairs to consider based on their inspection but didn’t pressure. All around great experience.
Matthew D
Matthew D
06:45 26 Nov 22
Khánh Lê
Khánh Lê
17:08 31 Oct 22
Great service provided overall!!Great customer service both in person and over the phone, I spoke with David and he answered all my questions with great detail which made my process super smooth.The auto work done was great and the total repairs came out to be slightly under the amount quoted (always a plus)!Thank you, Zepeda Auto Service!
Jorge Rios Angeles
Jorge Rios Angeles
22:59 19 Oct 22

CLIENT TESTIMONIALS

“ Service and pricing is still the best. I’ve gotten quotes from other shops and Zepeda ALWAYS come up on top as far as having the most reasonable pricing.”

Chicago G

ANNALIESE S

WE ARE EUROPEAN AUTO REPAIR EXPERTS

auto repair, auto repair in chicago, chicago auto repair

When you are looking for an auto repair shop in the Chicago area, you won’t find a better one than Zepeda Auto Repair. Our auto mechanics are top notch and possess a firm commitment to creating the best possible customer service experience for loyal customers as well as brand new ones. It’s not just about making a quick dollar; we went into this business with, and continue to be motivated by, a passion for improving the lives of our customers.

Zepeda Auto Repair is a family owned and operated auto repair shop that serves Oak Park, Cicero, Berwyn, Oak Lawn, Elmhurst, Elmwood Park, Lombard, Downers Grove, Naperville, Hammond, and surrounding areas. We first opened our doors in 1989 because our father just had a knack for the auto repair industry. He started in a friend’s garage, but the work became far more than small residential parking could handle. Between his strong work ethic and his high levels of integrity, his business grew.

Zepeda Auto Repair may have hometown ethics and a warm feel, but don’t be fooled into thinking they are a small-time shop. To the contrary, they are a craftsman in the auto repair field who continuously work to educate themselves on all the latest technology this industry can develop. It’s the best of both worlds for customers: a hometown warmth that delivers the very best in auto-repair ability. You couldn’t ask for a better combination. 

At Zepeda Auto Repair in Chicago, we service most makes and models, whether it be a pre-inspection service, oil change, or something far more serious and involved. Our ASE-Certified Master Technician is on the job to accurately diagnose the issue and then get down to the business of getting you quickly and safely back on the Chicago roads. 

No matter the issue, the Zepeda Auto Repair team takes the time to truly listen to you, our valued customer. We provide digital inspections so you can fully understand the issues we see and to feel confident in all of your auto repair/service decisions. We know the value of hard work, as we won’t rest until your foreign or domestic vehicle is performing at optimal levels. Schedule an appointment today for auto repair or maintenance. We are conveniently located at 3061 W. Armitage Ave.,  Chicago, IL 60647, and our hours of operation are Mon – Fri: 7:00 AM – 7:00 PM, Sat – Sun: Closed. 

2 YEAR / 24,000 MILE NAPA WARRANTY

SERVICES WE OFFER

Air Conditioning
Alternators
Belts & Hoses
Brakes
Engine Repair

Muffler/Exhausts
Inspections
Oil Changes
Radiators
Shocks/Suspension

Starters
Tires
Tune-Ups
Scheduled Maintenance
And More!

AROUND THE SHOP

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