REVIEWS

Reviews

4.8

Based on 358 reviews

This is a great auto shop. The prices are good and they dont try to upsell you on costly and unnecessary repairs like my toyota dealer always does. Honesty is refreshing and I feel it at Zepeda. I will be using them exclusively from now on.

william bennett

17:10 28 Mar 23

Phenomenal and very friendly service. They send a full report with pictures to you which is very helpful. David followed up to ensure everything is working properly days after my visit. Would highly recommend.

Stanford Smith

20:12 27 Mar 23

Ariana WL

22:37 26 Mar 23

Nicest employees, best prices, and fastest turn around in the city. I won’t go anywhere else. Highest recommendation.

Joel Schafer

17:49 24 Mar 23

Zepeda always does a great job with my oil changes and they are my first stop whenever I need work done on my car. They are professional, quick, and thorough. Thanks to David and his team for all the great work they do!

Jeremiah Carpenter

15:39 13 Mar 23

I've going to Zepeda for a while now. The service is always great, and the pricing is always fair. If you don't have a go-to mechanic, I can't recommend this place enough!

Wesley Lawrence

15:29 13 Mar 23

They couldn't even complete the simple job of replacing the handle on the tailgate of my truck. Don't waste your time with these guys.

Ian Astle

17:02 08 Mar 23

Zepeda es uno de los mecanicos más confiables que he podido conocer ha hecho trabajos en mis autos y he quedado bien agradecida de ellos, los muchachos son muy respetuosos y profesionales … gracias Zepeda por existir..

Maribel ATOColon

20:10 07 Mar 23

Been going there for years Great customer service family members own love going there great mechanics and they always tell you what’s really wrong with your vehicle before they even start anything

Zoraida Diaz

14:41 06 Mar 23

Excelente servicio muy amable todo el personal q trabaja ahí me arreglaron mi carro 🚘 muy rápido y quede muy satisfecha con el servicio q me brindaron muchas gracias David 💯 recomendado 👍

Maria Flores

20:59 28 Feb 23

This place was slow and I just wanted the car diagnosed. They said the repair would be 3500 when another place told us 1500.

Monique Kirkpatrick

14:50 23 Feb 23

Recomiendo este lugar, mucho mejor que pepboys.

Marcos de la paz

16:09 10 Feb 23

Took my car in due to brakes issue. They took my car immediately, and it was ready to go in just a few hours. David, at the front desk, was very helpful and even followed up with me a few days later to ensure satisfaction with the work. Also, the price was more affordable than all other quotes I received. Absolutely will be back when needed!

Rachel Shirley

17:47 16 Jan 23

Staff is friendly and knowledgeable. They’re honest about critical items that need to be fixed and what only needs to be monitored for the time being. Taken my car and my husband’s car there a couple of times and received great service every time at fair prices. This is our go-to repair shop in Logan Square/Humboldt Park.

Emily Wu

02:27 09 Jan 23

Just got my brakes done in my Prius and couldn’t be happier with the price and service! Will definitely be back again and will recommend to friends and family.

Claire O'Connor

02:18 04 Jan 23

Stephanie Barrett

00:10 04 Jan 23

We have brought our car here several times for general maintenance and when our catalytic converter was stolen. Every time they are quick, professional, and very thorough! Prices are always fair. Highly recommend.

Taylor Zelinski

23:52 03 Jan 23

A little out of the way for me, but David is super nice so I don't mind. Never had issues getting service here or waiting a long time for work to be done.

Kory M

23:59 19 Dec 22

Great service. Were able to fix my DIL’s tire within the hour. I accidentally redialed their number afterwards and he recognized the number and asked if everything was okay still. Highly recommend.

Tony Mancillas

18:36 16 Dec 22

Incredibly respectful, fast, and friendly service! I've been there twice and each time was shocked at how well they treated me and my vehicle. Highly recommend!

Rebecca Husk

19:39 09 Dec 22

My daughter drove into the city to visit for a few days and her car had some issues when she arrived. I worked with David and he got her car in the next day to diagnose the problem. They even provided a detailed report of other items that need addressed. They were able to fix the safety issues in a day and get her car back to her in time for her drive home. The entire experience with Zepeda was easy and professional. I will be recommending their services to family and friends. Thank you Zepeda Auto Service.

Jerad Webrand

17:10 08 Dec 22

These guys are honest and will show you everything no tricks.

Czn Vinny

16:18 05 Dec 22

I have a 2008 Toureag.For the last 7 years I have been taking my car to Zepeda for its maintenance and repairs. I find their estimates to be fair and their quality of their work excellent. My 12 year old car runs like new.

Rosa Ramirez

15:41 29 Nov 22

David Schaller

22:03 28 Nov 22

Awesome repair shop! Great customer service, fair pricing and fast. They did the work requested and provided a list of other repairs to consider based on their inspection but didn't pressure. All around great experience.

Matthew D

06:45 26 Nov 22

Khánh Lê

17:08 31 Oct 22

Great service provided overall!!Great customer service both in person and over the phone, I spoke with David and he answered all my questions with great detail which made my process super smooth.The auto work done was great and the total repairs came out to be slightly under the amount quoted (always a plus)!Thank you, Zepeda Auto Service!

Jorge Rios Angeles

22:59 19 Oct 22

By far the only shop I trust with my Porsche cayenne, I travel 45 min to an hour to this shop the only shop I trust with my truck period. Give them a try you will NOT be disappointed. David keep up the good work.

Ted Jim

16:21 15 Oct 22

Service was fast (24 hours for a good chunk of work), got pictures of repairs needed ahead of time so I could see and confirm everything, and everyone was nice! Would recommend!

Tyler Spitz

16:50 27 Sep 22

Landon Lee

15:57 26 Sep 22

The people at Zepeda are AMAZING. Their prices are more than fair and they work quickly. I had an instance where Chicago towing ripped off my side view mirror and I called Zepeda for a quote because I had come to them for brake service before.I called again the next day to ask when I could bring it in. David told me to bring my car in the next morning, ASAP. When I dropped it off, he told me I could pick it up THAT EVENING because they had already ordered the part they needed for me --THE quickest turnaround I have ever had for a car repair.I believe it is David who usually answers the phones. He is always very kind and helpful. He communicates quickly and ensures that you know exactly what is happening with your car. I always feel like my car is being repaired with care when I bring it to Zepeda, as if they are taking care of their own personal vehicle. I cannot recommend Zepeda enough.

Natalie Kral

20:17 22 Sep 22

Always professional and with great customer service. Thank you David and team!

villare stewart

15:36 13 Sep 22

Had a catalytic converter stolen and Zepeda helped replace it in a timely manner. Appreciate the professionalism from this business!

tod

22:23 07 Sep 22

Excellent place to visit for all kind of car issue. David will explain in detail your car problems and solutions. Next time you visit ask for David.

Rafael Reyes

17:30 07 Sep 22

Alternator and Drive Belt Repair/replacement

ben m

17:25 07 Sep 22

These guys misdiagnosed my car had misfire issues on my vehicle and was told it needed a tune up I drove off after them changing all my ignition coils and spark plugs 900$ to still have the same issue. I take it to the dealer to find out the engine is bad and I had low compression. That 900$ could of went into my new engine

Bo BO-JOHNSON

11:34 04 Sep 22

Best mechanic I have been in Chicago! Great service and communication.

Matteo Pica

16:35 02 Sep 22

Love that they send you a detailed report with photos and an estimate. Very good communication and friendly staff. Will come here again!

Alisa Courey

18:06 29 Aug 22

Super affordable, very fast and great service! 10/10 would recommend.

Caleigh O'Donnell

03:22 27 Aug 22

I've been a customer of Zepeda Auto for years, they came highly recommended by a friend and never disappoint. They're efficient and honest - I never feel like they're attempting to sell me on repairs I don't need. They explain things thoroughly with pictures and a great online invoice that is super clear, and respect my decisions what to go ahead with. I'm thankful there's a local business to trust my vehicles with, and David does a great job manning the front desk and phones!

Steve Lessaris

14:37 15 Aug 22

Zepeda is fast, reliable and has great communication! They took care of all of my car repairs swiftly and made sure that I was satisfied with the service and that everything went well with my vehicle after the repairs.

Chanel Easter

16:45 09 Aug 22

Good work and only ask to replace stuff such as brakes etc. when it needs to be unlike car dealerships.

SSK

03:54 09 Aug 22

Excellent service!! Timely repairs and reasonable costs. My first time at Zepeda, telling my family and friends to definitely try them out.

Diane Zachary

19:36 08 Aug 22

Mirela Tugui

18:29 08 Aug 22

Once again great service in a day at a great price! Had my catalytic converter stolen and they had me fixed up and blessed to be safely back on the road the same day. Thank you all very much for your professional work and services.

michael free

12:02 03 Aug 22

Friendly, dependable, thorough, organized and quick service every time I take my car here. Thanks Zepeda

Christopher Bradt

17:33 02 Aug 22

Easy scheduling and upfront costs of repair. Highly recommended!

Rick Smith

17:32 02 Aug 22

Great experience! Quick and thorough report.

Iliana Schmidt

17:23 02 Aug 22

Kris Posedel

22:46 01 Aug 22

I came here because I knew I needed spark plugs and coils. Truck was running rough and I did some research as well. I called and made an appointment and then dropped it off as I was instructed . I received a phone call from the manager who said they would be happy to take a look but that it would cost $189 to proceed. I said okay, then they gave me an estimate for $2,200 and even said I needed an oil change when my truck was 1,500 miles away from needing one. And also wanting to investigate my oil light which means nothing and does not Indictate any mechanical issue which they should know. Basically I took my business elsewhere but not after paying $200 for them to tell me what I knew and a few things I never even asked them to do. I won’t be back. I paid $300 to have it fixed elsewhere. Go somewhere where they aren’t trying to hose you for every nickel and dime.

Justin Rau

12:53 29 Jul 22

Wanna know how to get to the awesome auto repair team at Zepeda Auto Repair in Chicago? Simply plug in your starting point below and get your vehicle on over to the truly talented and professional auto mechanics at Zepeda Auto Repair. We are conveniently located at 3061 W. Armitage Ave., Chicago, IL 60647, and our hours of operation are Mon – Fri: 7:00 AM – 6:00 PM and Sat – Sun: Closed. See you soon!

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