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For Zepeda Auto Service

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Auto Repair & Service in Chicago, IL Yelp reviews for Zepeda Auto Service Superpages reviews for Zepeda Auto Service

Customer Reviews & Stories

Finally a trustworthy shop in Chicago!! David made sure all my issues with my car were addressed and my car was worked on in a timely manner. Each staff that crossed your path acknowledged you which to me is a big plus! Zepedas also has a great system that they use when diagnosing your car, links straight to your phone to view issues with your vehicle with pictures which was very helpful! I will definitely recommend my friends and family to them and will definitely come to them with my own vehicle issues!

• Yelp Review


Carlos and his crew have earned my trust, I had a great experience here. Customer service is top notch, they will go out their way to help you.

• Google Review


These guys are THE BEST. I have a foreign car (the best kind: it's paid off) that they have worked on four times in the past few years - oil changes, routine service - and they are efficient, prompt, friendly, always tell you what they are going to do and what it will cost, and they warranty all of their labor. I will never go to another mechanic in the city of Chicago.

• Yelp Review


I have been having my 2003 Range Rover serviced for years with Zepeda. The car runs great (it was however a total mess when I first brought it to Zepeda for service). Over the years I have always had complete professional service (they also service two other late model cars for me) coupled with fair pricing. Zepeda Auto Repair (Carlos, David and crew) are the best.

• Google Review


It's been about a month for me to realize that the side bumper (?) of my car was also fixed. It's no longer flailing out and I can't think of any other occasion for it to have gotten fixed than Zepeda! So I know this is belated, but thank you for going above and beyond. Zepeda cares about customers!

• Yelp Review


I had a brake issue that another shop couldn't figure out, and after inspection, Carlos thoroughly explained the issue with my ABS using a "virtual vehicle" visual on the computer. I read some reviews where customers didn't appreciate being told a list of other car issues they didn't initially consult Zepeda auto for, but I actually thought getting a run down of everything else problematic (optional or highly recommended) about my baybay was great!

I'm not an expert on cars so I feel like I pushed through the learning curve on basic car mechanics. And now that I know what the other minor issues are, I have the option of learning to fix the easy stuff on my own, like the air filter. They were honest about their prices and sincere about their work, enough to go above and beyond my initial car concerns (e.g. They inflated one of my tires that I didn't know was moderately flat). If I have car issues again I would be happy to come back to Zepeda :-)

• Yelp Review


I had my drivers side mirror damaged by another driver and Zepeda was one of 4 quotes I received. Their prices, in comparison to the other 3, were extremely fair and they were very responsive to my calls. David (the manager?) was extremely professional and I was impressed by how clean their shop was. Highly recommend this place!

• Yelp Review


This auto shop is excellent, the staff is above friendly, giving honest and most effective explanation of the situation. Their customers receive top service and at very reasonable rates. Zepeda Auto is the best example a "mechanic you can trust".

• Google Review


These guys did an awesome job servicing my transmission, explaining the issues with photos and ran a full diagnostic on my truck at no extra charge. The diagnostic was also complete with photos of any problem areas. They were fair, thorough and professional. A class act all the way. Also, it's the cleanest garage I've ever seen.

• Google Review


So far...so great! I didn't get the car back yet, but so far I'm completely impressed. We got an appointment easily and the most thorough diagnostic report I've ever seen in my life! They were able to quickly text me a link to a detailed report that included photos of any of the places that had issues.

Every time I've called I have been able to get my questions answered promptly and in as much detail as I would like. I have spoken to both Carlos and David and both were great to deal with.

They also do not take a long time to do a big job.

I have Yelp to thank for finding this place...I needed to find a place near my daughter's Chicago location and the reviews Zepeda were outstanding. So far I can certainly see why. It has been a completely positive experience, which is not how most people feel when they need car repairs.

• Yelp Review


I bought my Subaru in to Zepeda after moving to the neighborhood. For the prior 8 years or so I'd used Ashland Tire and was nervous about trying another shop, hoping I'd get similar quality service, honesty, reliability, and respect. Zepeda answered that call. I was given clear quotes, told what was necessary and what wasn't, and even had them tackle an issue with my trunk latch which ended up costing less than the estimate. I've recommended them to multiple friends and will continue bringing my car here for as long I keep it.

• Google Review


They are trustworthy and explain everything so clearly. I'm grateful to have these guys nearby!

• Yelp Review


Knowledgeable and friendly service without the hard sell. Brought my car here after my wife had a good experience with them, and I was more than impressed. My check engine light was on and I needed to bring the car for the emissions test so I could get my registration renewed. They gave me a few estimates on everything I needed to get done, and repaired my car quickly. They went above and beyond by taking my car in to get the emissions tested while they were making sure everything had been repaired! Passed with flying colors! David was extremely professional and friendly. I could not recommend then more!

• Yelp Review


Awesome customer service! I've been taking my car here for years. It's a rare commodity when you find an establishment that truly cares about the service they provide. Most importantly I've never had any problems with the quality of work.

• Yelp Review


Awesome customer service! I've been taking my car here for years. It's a rare commodity when you find an establishment that truly cares about the service they provide. Most importantly I've never had any problems with the quality of work.

• Yelp Review


A few years ago I got an old Jeep. The first thing that went was the brakes. I brought it to a brake shop and just to get another opinion, took it to Zapeda. They caught something that the brake shop had missed, and I have stuck around since. When I moved to Albany Park, I started taking the Jeep to a 4x4 place only because it was closer to me, but they missed some details and I am now happy to be back with Zapeda. You don't realize just how important details are until your mechanic misses a few! Zapeda always treats me like a knowledgeable consumer, they give me the information I need to make a good decision without pressure. They have taken care of me time after time. They pay great attention to detail. They do great work on my car. Don't even hesitate. If you're looking for a mechanic, Zapeda is the best.

• Yelp Review


1000% recommend Zepeda! At the recommendation of others who have used them, I recently brought in my car for a slew of repairs. They walked me through the cost and necessity of each and helped me make an informed decision- feeling zero pressure which blew me away. I price checked with other shops and they just didn't compare! But I'll continue taking my car to Zepeda for the great staff alone. They're friendly, professional, honest, and very timely with their work.

• Yelp Review


I found them when shopping prices against a different shop. They saved me a ton of money by letting me know that I didn't actually need the repair that I came to them for. I have found them to be honest, fair and trustworthy. They treat me with respect and carefully explain each recommendation. Their prices are competitive and their work has been reliable. What more could I ask for?

• Yelp Review


Reliable, Honest, Friendly and Fair priced. Zepeda is the type of place that hangs on to customers for life. I've been going to them for years and I'm always satisfied. They have people young and old all around the neighborhood that trust them! Highly recommended!

• Yelp Review